Many organisations chase the Holy Grail of obtaining new customers, spending time, money and energy on winning them only to provide them with a service or product that quite frankly is inferior....

Editorial coverage carries at least two and a half times the weight of advertising. It is a very cost effective way of raising an organisation's profile. This book looks at how to build a positive...

Communicating effectively should be the simplest thing in the world, we talk and listen - or do we? And is that all there is to it? This audiobook shows you: how to read, interpret and use body...

In order to grow and survive in business boosting your customer base and increasing your sales from those customers is paramount. And even if you are operating in the public sector, or in a...

We are all in the business of selling. Selling our products and our services, selling our company and especially selling ourselves. So whether you are selling business to business, or business to...